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COVID-19 Library Service Updates: Home

Library updates

The Library's physical space is closed until further notice, but we will continue offering virtual support, resources, and services. We are available by appointment in the Library for certain services and resources. Please review the information below for details, and call (780) 471-8777 before coming. Things may change as the situation develops. This page will be kept up-to-date as additional information becomes available.

Last updated - April 23, 2020 @ 2:00 pm

Library spaces updates

Library Hours and Spaces

Closed (services available by appointment only): 

The Library's physical spaces including 24/7 Study Lounge, Makerspace, Library (including collaboration rooms & a/v sound booths) and NAITSA Computer Commons, are currently closed.

This may change as the situation develops - check this site for updates.  

Staff are still onsite providing virtual services between 8:30 am - 4:30 pm Monday through Friday, so please don't hesitate to call 780-471-8777, text (780-666-3553), email (, or use our instant messaging service ( with any questions.

See our sections below for more information on available Library services, resources, and supports. 


COVID-19 update for March 30: New limits on use of Computer Commons


Library loans information

Loanable Technology:
  • Most student loans are now due April 30, 2020 - check your account on the library webpage to see current due dates.
  • Most staff loans are now due June 30, 2020 - check your account on the library webpage to see current due dates.
  • Please contact the library at or (780) 471-8777 to make an appointment to come return your technology. The building is closed, but call us at  (780) 471-8777 between 8:30 am and 4:30 pm and we will meet you at the east entrance of the Learning Resource building for assistance. 
  • The Library is still providing technology loans for students currently enrolled in spring classes & for staff. We have limited technology available for loan, so please call ahead (780) 471-8777 before coming to ensure we have the technology you need. When you arrive at the Library, call us between 8:30 am and 4:30 pm and we will meet you at the east entrance of the Learning Resource building for assistance

Print Materials:

  • We encourage you to use eBooks at this time. However, if you do require print material please get in touch us with us to facilitate access. Call (780) 471-8777
  • You are able to put holds on print material at this time. 
  • Course Reserve material is not available to borrow. Please let us know who your instructor is, what course you need the book for, and what portion of the book you require access to, so we can look for alternative access to the title.

  • Loans have been extended until June 30, 2020 when possible - we will reassess the situation closer to that date; check your account on the library webpage to see current due dates.
  • Please do not come to campus to drop off books. If you are here and would like to return material, please place books in the return bin located at the east entrance of the Learning Resources building.
Overdue Fines:

Fines for overdue loans after 15 March 2020 will not be accrued.

Financial Holds:

Before 15, March 2020 student accounts with outstanding library fees would have been contacted via email before a financial hold was placed on their account. Students who have a financial hold can pay online and must also contact NAIT to have the hold removed.

Supports & Services - students

Research Support: 
  • Library staff will remain available to assist you with your research & citation questions. Get in touch with your school-specific Subject Librarian to get help by phone, email, or book an appointment.
    Note - if you choose to book an appointment, the appointments will be held virtually and will require internet access to facilitate screen-sharing features. 
  • Getting started with your research? Remember to check out your Program Resource Guide where Library staff have pulled together online collections and resources of particular interest to your program. 
  • The Library has recently designed a set of online, self-paced modules that will teach you research and citation skills. They were designed for the School of Business, but the research principles apply across subject areas, so check them out! 
Online Collections & Resources: 

The Library has many online resources to support your projects and assignments: 

Have time to sharpen your skills or learn something new? 
  • Check out some of the technology courses on LinkedIn Learning
  • Check out some of the documentaries, feature films, and more on Kanopy - an amazing streaming video collection. 

Supports & Services - staff

Teaching support:

  • Looking for content to support online delivery? Check out our streaming video collections for case studies from CBC, documentaries, skills-based videos, Great Courses videos, and more. 
  • If you need technology to support your content creation (ex: microphones camcorders, & webcams), please get in touch - email 
  • Librarians will still be available to support you in finding materials, supporting your students in Moodle, and more. Get in touch with your Librarian to discuss virtual support options for you and your students.
  • The Library has developed a set of online modules that teach research & citation skills. They were developed for business communication students, but can certainly be used more widely. Check them out, and feel free to use them. 

Research support:


The vast majority of our resources are electronic and can be accessed remotely.

  • Use the Library Search Tool as a starting spot for eBooks, streaming videos, online articles, and more. 
  • Check out the Program Resource Guide that has been made for your program. It will have suggestions on the best collections & resources for your subject area.
  • Browse our full list of databases to narrow your searching to specific collections. If you need advice and assistance in your searching contact your Subject Librarian.
  • Most of the curriculum focused photographs and digital learning objects from ePix have moved over to be discoverable from the library.  Browse the new NAIT Digital Library to find these easily downloadable resources. If you can't find what you're looking for, contact for help.


Interlibrary Loans

  • We will continue to process Interlibrary Loan requests for articles however we will not borrow any physical books from other libraries during the COVID shutdown.  

For other libraries looking for ILL services: 

  • We will not lend our physical books but we will fill article/chapter requests that can be accessed through our electronic subscriptions.
  • If you currently have any of our books on loan, we have extended their due dates to April 14. Please hold on to them until we let you know we are ready to receive them.
  • If we have any of your books, we are currently holding on to them and will mail them back when services resume.